Last Updated: April 20, 2015
At BackyardPools.com we protect your information. We will never sell or rent your information. The information gathered is strictly owned by BackyardPools.com and will only be used in the manner described in this policy.
When our customers purchase a product, we collect their full name, email and home addresses, shipping address, phone number and payment information. The detailed information we collect during our checkout process is used to verify, process payment, and ship the order.
In addition, if the credit card address and the delivery address are different, we will call the customer via the phone number provided to verify that it is a legitimate order. We never sell personal information to third party companies or individuals, and we take every possible precaution to protect your personal information.
We may occasionally contact our customers via email. This is done to advertise specials and promotions. Our customers can cancel these communications by unsubscribing to the list at the bottom of the email.
Customers can also cancel at any time by sending us an email at info@BackyardPools.com. Once we receive that email, we will remove your information from the mailing list. Additionally to update any information you can send an email to the same address. We will do everything within our power to honor your communication requests.
The information collected by our cookies includes the visitor's country of residence, the type of browser they are using and the operating system. It also lets us know how long our customers spent on each webpage and the pages they viewed. This is used to help us upgrade our website and to provide a better user experience. We do not use this information for malicious purposes, and we never sell this information. We collect it solely to improve the experience of our customers.
BackyardPools.com may check an IP address if an order is suspected to be fraudulent. The IP address will be run through the American Registry for Internet Numbers (ARIN). We also will use an IP address to troubleshoot problems for a customer who has had problems with an order.
BackyardPools.com contains links to other websites, and BackyardPools.com is not responsible for the content or privacy policies of other websites.
BackyardPools.com employs other companies to perform certain functions on our behalf. These services include, but are not limited to, shipping products, delivering packages, processing financial information, and sending mail. These service providers have access to customer information strictly to perform their services on our behalf.
BackyardPools.com uses certain safeguards to ensure any information we collect is secure. Beyond that, we also take steps to ensure third parties working with us (software, applications, services) will also take steps to protect your personal information.
We use the latest technology to protect your user information. BackyardPools.com uses SSL protection to encrypt your personal data and financial information. For example, when you put in information such as a credit card number, this information is encrypted and protected with SSL. You can tell if a web page is SSL encrypted by looking at the URL. If it starts with "https://" then it is a secure web page.
We are also GoDaddy.com verified and secured. GoDaddy.com is an Internet company that does domain registration, web hosting, and SSL certificates for encryption. They are a trusted source that customers can use to verify our claims.
While we take significant steps to protect our customer's information, it is still possible for third parties to gain access to this information despite the precautions we take. We are not responsible or liable for any lack of privacy and security on BackyardPools.com. For the best security, it is best to take security measures that suit your situation and intended use of BackyardPools.com.
For any further inquiries about the security precautions we take at BackyardPools.com, feel free to email us at info@BackyardPools.com.
You are welcome to use any of the following payment options when placing your order.